Email Support
Email support@hl7connect.com for HL7Connect Support. hl7connect.com offers three forms of email support:
- Basic Support: Support for installing HL7Connect, and getting it to run properly, along with some support for general use of HL7Connect (during the evaluation period). This level of support is available to everyone.
- Product Support: General product support: how the product functions, how the scripting works, product troubleshooting, and how to understand the way HL7Connect works, assistance with technical specifications. This level of support is provided provided to members with a current subscription.
- Integration Solutions: The product support does not include support for the actual solution of the integration problems that HL7Connect is being used to solve. We can offer support and troubleshooting for actual integration solutions, from specific email support through telephone support, right up to connecting into the HL7Connect host ourselves. These additional services may be charged by the hour at US$ 120 per hour, or a specific contract can be arranged. Refer to HL7Connect Consulting Services for further information
We expect to answer all emails by the next business day, though we often reply faster. You should get a reply from the support system almost immediately.
hl7connect.com Features
The rest of the features on this page require you to be a registered user. You can become a registered user free. If you are already a user, you can log in.
Community Forum
The forum allows anyone to post questions about HL7Connect. The forum is actively moderated to keep spam out. Registered users can sign up to be notified of new messages in the Forum, or replies to existing threads.
Code Repository
The code repository is an open repository for HL7 and HL7Connect related code and scripts. Any registered user can share any kind of HL7 development resource. The code repository includes many samples provided by HL7Connect support.
Bugs Reports and Feature Requests
Members with a current subscription can use the bugs database to report bugs and request features in HL7Connect.